The platform

Every part of the restoration job. One system.

Other tools cover the drying file, or the back office, or the CRM. RestoSavage covers the whole job: every division, every document and every payer, on one record.

Phone and after-hoursWeb formReferral partnerTPA assignment
One job recordProperty · customer · claims · rooms · photos · people · payers
Waterdrying fileMold, fire, bioprotocolsContentspack-out to pack-backRebuildsubs to final walk
Invoices per payer · deductibles · mortgage checks · liens · QuickBooks

01 · Intake and referrals

The call becomes the job.

Calls come in on your own number and attach to the job. After hours, a scripted intake captures the caller, property, cause and insurance, then pages your on-call tech. Plumbers, agents and property managers get referral links, and you see what each one is worth.

More on intake and referrals
New job · after-hours callOn-call tech paged
Caller
[Homeowner name]
Property
[Address]
Cause
Supply line, kitchen
Affected
Kitchen, hall, basement
Insurance
[Carrier] · claim # not yet known
Photos
4 sent by text link

02 · Carriers, TPAs and Xactimate

Know what's due before you miss it.

Set up each program you belong to once: its timers, required photos and documents. Every claim shows what's done and what's due. Import Xactimate estimates as line items, and export your sketch as an underlay.

More on carriers, tpas and xactimate
Program checklist · [TPA program]
Customer contacted
Done
On site
Done
Estimate uploaded
Due [time]
Required photos
2 missing
Ready to submit
Blocked

03 · Water mitigation

A drying file that holds up on desk review.

Sketch or LiDAR-scan rooms, map moisture points against dry standards, log psychrometrics and size equipment to the S500 calculations. Preflight blocks the report until missing readings, billed equipment after dry and photo gaps are fixed or explained.

More on water mitigation
Preflight · final drying report
Dry standard on every point
Pass
Daily readings while equipment on site
Pass
Dehumidifier billed 1 day after goals met
Block
Flat readings at point 4 for 2 days
Warn
3 photos still waiting to sync
Block

04 · Mold, fire and biohazard

Protocols, not blank notes.

Mold jobs carry the assessor's protocol, containment and clearance. Fire jobs map smoke and soot by room and surface. Biohazard jobs keep PPE, chain of custody and disposal records, visible only to the people who need them.

More on mold, fire and biohazard
Mold protocol · basement
Assessor protocol attached
Done
Containment photos
Done
Negative air reading, today
Due
HEPA units on site
2 tagged
Clearance results
Waiting on assessor

05 · Contents

Every item, room to vault and back.

Photograph and label each item once. Print QR box labels from your phone, scan through pack-out, cleaning and storage, and bill storage to the right payer. Total-loss lists export with photos for the adjuster.

More on contents
Box 014 · kitchen · 9 itemsVault B, shelf 3
Packed out
[date]
Cleaned
Ultrasonic
In storage
Billed to carrier
Pack-back
Scheduled

06 · Reconstruction

The rebuild starts where drying ends.

Same rooms, photos and homeowner. Schedule trades, send subs their scope by link, track POs and lien waivers, and split every change order between the carrier and the homeowner before work moves.

More on reconstruction
Change order 03 · kitchen
Upgrade to quartz counters
Homeowner pays overage
Replace subfloor, 40 sq ft
Carrier supplement
Homeowner approval
Sent by text
Supplement to carrier
Drafted with photos

07 · Field app

Captured once. Never lost.

Native iOS and Android. Every reading, photo and signature is saved to the phone before it says saved, with no photo limits and a sync queue your crew can see. Originals can't be edited, only corrected on the record.

More on field app
No signal · saved on this phoneSync queue
Photos
38 waiting
Readings
12 waiting
Signatures
1 waiting
Confirmed today
214

08 · Money and accounting

Every payer, tracked to zero.

Each payer gets its own invoice and balance. Homeowners pay deductibles by text. Joint and mortgage checks are tracked through endorsement. Reductions are recorded line by line with the carrier's reason, and lien deadlines are calculated for you.

More on money and accounting
Payers · 14 Alder Court
Carrier · mitigation
Under review
Carrier · reduction on line 14
Disputed
Homeowner deductible
Paid by text link
Joint check
Mortgage endorsement pending
Preliminary lien notice
Due [date]

All of it, in every plan. No module sold separately.